Privacy Policy
Who is responsible for your enquiry
Madeira Multicleaning provides cleaning services in Funchal, nearby areas and across Madeira. For privacy enquiries, use the telephone or WhatsApp details on this website.
Information you may provide
When requesting information or a quote, you may provide your name, telephone number, email address, property location, a description of the work and photographs you consider useful.
Sending photographs through WhatsApp is optional and only helps us assess the cleaning request.
How we use your information
We use the information to respond, understand your request, discuss a quotation or availability and follow up on a possible booking.
We do not use contact details for incompatible purposes without an appropriate lawful basis.
Sharing and retention
Madeira Multicleaning does not sell personal data. Requests sent through the website form are recorded in the company’s Google Sheets response log through a private Google Apps Script integration, so that the enquiry, quotation and any potential booking can be managed.
Information is retained only as long as necessary to respond, manage the request or comply with applicable legal obligations. Enquiries handled through external services such as Google Apps Script, Google Sheets and WhatsApp are also subject to those services’ privacy policies.
Your rights
Where applicable, you may request access, correction, restriction or deletion of your personal data. Contact us through the channels shown on this website.